Haven’t been able to find the answer you were looking for, or do you need more help? Our Guest Experience experts are on hand to assist with any queries relating to making a new booking.
0300 023 0634 Calls charged at a local rate.
The Guest Experience Opening Hours:
Monday - Friday: 9am- 8pm
Saturday & Sunday: 9am- 5.30pm
Please note that the above opening hours may vary during Bank Holidays.
- The easiest way to get in touch with us about your existing booking is by completing our Contact Us form below, and one of our team will respond to your queries.
Ticket bookings and enquiries:
- Just visiting for the day? Please select from one of the below options for help with booking day tickets, or questions about visiting for the day.